1. Cancellation Policy
You can cancel your subscription at any time:
- Log in to your account and go to Settings → Subscriptions
- Click "Cancel Subscription"
- You'll retain access until the end of your current billing period
- No charges will occur after cancellation
2. Refund Policy
2.1 7-Day Money-Back Guarantee
For new subscriptions:
- Full refund if requested within 7 days of purchase
- No questions asked
- Processed within 7-10 business days
2.2 Refunds Not Available For
- Partial months or unused portions after 7 days
- Accounts with policy violations
- Enterprise custom agreements (separate terms apply)
3. How to Request a Refund
Email us at:
Include: Order ID, email address, and reason for refund
4. Contact
For questions: contact@mentorathome.com